EasyGlobe EasyGlobe
Back to Skills Hub

EasyGlobe Skills

Customer Support Skills Hub

A shared customer support category page for Claude Skills, Codex Skills, Gemini Skills, Kimi Skills, GLM Skills, and team workflows.

Claude Skills Codex Skills Gemini Skills Kimi Skills GLM Skills ChatGPT Skills

How to choose

Review the agents and workflows covered by this category, then open a skill detail page to check task boundaries, README notes, setup requirements, and expected outputs.

How To Use This Skill

Use this category to organize agent-ready skills for support replies, ticket triage, help center content, FAQ creation, escalation workflows, and customer feedback analysis. Each page follows the same skills template so teams can compare categories quickly and adapt the workflow to Claude, Codex, Gemini, Kimi, GLM, or internal SOPs.

Usable AI Agents and Models

Claude SkillsCodex SkillsGemini SkillsKimi SkillsGLM SkillsChatGPT Skills

Works well as

Claude SkillsCodex SkillsGemini SkillsKimi SkillsGLM SkillsTeam SOPs

Curated Skill Resources

Useful Skill, MCP, Agent, and finance API resources imported from the FynnZhang designer tool library and manual curation.

veniceai/venice-crypto-rpc
Skills by Venice.ai Venice.aiAwesome Agent SkillsGitHub

JSON-RPC proxying for supported crypto networks

Source: github.com
netlify/netlify-frameworks
Skills by Netlify Team Netlify TeamAwesome Agent SkillsOfficial Skills

Deploy web frameworks with SSR support

Source: github.com
expo/native-data-fetching
Skills by Expo Team Expo TeamAwesome Agent SkillsOfficial Skills

Network requests, API calls, caching, and offline support

Source: github.com
openai/netlify-deploy
Skills by OpenAI OpenAIAwesome Agent SkillsOfficial Skills

Automate Netlify deployments with CLI auth, linking, and environment support

Source: github.com
binance/spot
Skills by Binance BinanceAwesome Agent SkillsOfficial Skills

Place and manage spot trading orders on Binance via API key authentication, supporting mainnet and testnet

Source: github.com
deanpeters/customer-journey-map
Product Manager Skills by Dean Peters Product Manager Skills by Dean PetersAwesome Agent SkillsGitHub

Map customer experience across touchpoints using the NNGroup framework

Source: github.com
deanpeters/jobs-to-be-done
Product Manager Skills by Dean Peters Product Manager Skills by Dean PetersAwesome Agent SkillsGitHub

Understand customer objectives using the JTBD framework

Source: github.com
deanpeters/problem-statement
Product Manager Skills by Dean Peters Product Manager Skills by Dean PetersAwesome Agent SkillsGitHub

Frame customer problems with evidence before jumping to solutions

Source: github.com
deanpeters/customer-journey-mapping-workshop
Product Manager Skills by Dean Peters Product Manager Skills by Dean PetersAwesome Agent SkillsGitHub

Guide journey mapping sessions with pain point identification

Source: github.com
deanpeters/discovery-interview-prep
Product Manager Skills by Dean Peters Product Manager Skills by Dean PetersAwesome Agent SkillsGitHub

Plan customer interviews using Mom Test style based on research goals

Source: github.com
phuryn/ideal-customer-profile
Product Management Skills by Pawel Huryn Product Management Skills by Pawel HurynAwesome Agent SkillsGitHub

Identify ICP with demographics, behaviors, and JTBD

Source: github.com
phuryn/customer-journey-map
Product Management Skills by Pawel Huryn Product Management Skills by Pawel HurynAwesome Agent SkillsGitHub

Map customer journeys with touchpoints, emotions, and opportunities

Source: github.com
phuryn/market-segments
Product Management Skills by Pawel Huryn Product Management Skills by Pawel HurynAwesome Agent SkillsGitHub

Identify 3-5 customer segments with JTBD and product fit

Source: github.com
phuryn/interview-script
Product Management Skills by Pawel Huryn Product Management Skills by Pawel HurynAwesome Agent SkillsGitHub

Create structured customer interview scripts with JTBD probing

Source: github.com
addyosmani/accessibility
Skills by - Google Chrome team - Addy Osmani (Web Quality) - Google Chrome team - Addy Osmani (Web Quality)Awesome Agent SkillsOfficial Skills

WCAG compliance, screen reader support, and keyboard navigation

Source: github.com
NVIDIA/Megatron-Bridge/adding-model-support
Skills by NVIDIA NVIDIAAwesome Agent SkillsGitHub

Guide for adding support for new LLM or VLM models in Megatron-Bridge.

Source: github.com
NVIDIA/TensorRT-LLM/perf-host-optimization
Skills by NVIDIA NVIDIAAwesome Agent SkillsGitHub

Profiles and optimizes TensorRT-LLM host/CPU overhead using line_profiler (with nsys support planned).

Source: github.com
redhat/cve-skillpack
Skills by RedHat RedHatAwesome Agent Skillscatalog.redhat.com

Understand CVEs, check product lifecycle status, gather diagnostics, and file support cases at the right severity — essential Red Hat skills for everyday operations.

Source: github.com
muthuishere/hand-drawn-diagrams
Development and Testing Development and TestingAwesome Agent SkillsGitHub

Generate hand-drawn Excalidraw diagrams from a prompt — animated SVG, hosted edit link, and PNG export. Works with Claude Code, Codex, Gemini CLI, and any agent supporting standard skill paths

Source: github.com
zw008/VMware-AIops
Specialized Domains Specialized DomainsAwesome Agent SkillsGitHub

AI-powered VMware vCenter/ESXi monitoring and operations: inventory queries, health/alarms, VM lifecycle (create, delete, snapshot, clone, migrate), vSAN management, Aria Operations analytics, and scheduled log scanning. Supports Claude Code, Gemini CLI, Codex, Aider, Trae, Kimi, and MCP.

Source: github.com

Core Workflows

Context and input setup

Define the source material, constraints, goal, expected output, and quality bar for customer support work.

Agent execution workflow

Run the task through Claude Skills, Codex Skills, Gemini Skills, Kimi Skills, GLM Skills, or another agent with clear checkpoints.

Review and reusable handoff

Package the result into a checklist, reusable prompt, operating note, or implementation handoff.

Typical Outputs

Support reply draft
Ticket triage rules
FAQ draft
Escalation checklist
Feedback themes

Frequently Asked Questions

Can Customer Support skills be used with Claude, Codex, Gemini, Kimi, and GLM?

Yes. The category is written as a model-flexible skills hub entry, so the same workflow can become a Claude Skill, Codex Skill, Gemini Skill, Kimi Skill, GLM Skill, or team SOP.

Why use one template for every category page?

A shared template makes the directory easier to scan: every category shows supported agents, core workflow steps, expected outputs, and FAQs in the same structure.